Refund & Cancellation Policy

Last updated: November 2025


Thank you for your business! We value your satisfaction and strive to ensure you have a great experience. Please read our policy below regarding refunds and cancellations.

1. Cancellations

• You may cancel your order or service within 2 Days of purchase for a full refund, provided the product has not been shipped or the service has not yet begun.

• To request a cancellation, please contact us at ben@thisisnoco.com with your order number and reason for cancellation.

• Once a service has started or a product has been delivered, cancellations may no longer be eligible for a refund.

2. Refunds

• Refunds are available for eligible purchases within 10 Days of the original purchase date.

• To be eligible for a refund:

  • The product must be unused, in its original condition, and returned in its original packaging (if applicable).

  • For digital products or services, refunds may only be issued if the service has not been accessed, downloaded, or completed.

• Once your return or refund request is received and approved, a credit will be applied to your original payment method within [5–10 business days].

3. Non-Refundable Items or Services
Certain types of items or services are non-refundable, including:

• Gift cards or promotional items

• Downloadable or digital products once accessed

• Completed consulting sessions, events, or services

4. Late or Missing Refunds
If you haven’t received a refund after the stated time period:

• Check your bank or credit card company, as it may take some time before your refund is posted.

• If you’ve done this and still haven’t received your refund, please contact us at ben@thisisnoco.com.

5. Contact Us
If you have any questions about this policy or would like to request a refund or cancellation, please contact us at: ben@thisisnoco.com